Policies 

Return and Refund Policy

Thank you for shopping with Chef Louisa Delicieux! We strive to provide you with the best culinary experience through our food and online products. Please have a look at our return and refund policy carefully.

Returns

Due to the nature of our products, we do not accept returns. All sales are final. However, if you have received a damaged or incorrect item, please contact us immediately to resolve the issue.

Refunds

We understand that mistakes can happen. If you believe you are entitled to a refund, please follow these steps:

1. Contact Us: Call us at (305) 450-2713 or email us at [ tasty@delicieuxfusion.com ], or send us a text message (including WhatsApp) at (305) 450-2713 to inform us of the issue.
2. Provide Details: Please provide your order number, a description of the issue, and any relevant photos.
3. Resolution: We will review your request and get back to you as soon as possible with a resolution.

Complaints

If you have any complaints or feedback about our products or services, we encourage you to contact us using the same methods mentioned above. We value your feedback and will do our best to address your concerns.

Contact Information

• Phone & WhatsApp: (305) 450-2713
• Email: tasty@delicieuxfusion.com 

We appreciate your understanding and support. Thank you for choosing Delicieux Fusion by Chef Louisa Delicieux!

Privacy Policy

This Privacy Policy describes how Delcieux Catering LLC (“we,” “our,” or “us”) collects, uses, shares, and protects the personal information of users of our website and mobile application (collectively, the “Service”).

Information We Collect

We may collect the following types of personal information:

• Contact information such as name, email address, and phone number.
• Demographic information such as age, gender, and location.
• Login credentials such as usernames and passwords.
• Payment information such as credit card details.
• Usage data such as IP address, browser type, and device information.

How We Use Information

We may use personal information for the following purposes:

• To provide and maintain our Service.
• To personalize user experience and deliver content and product offerings relevant to users.
• To process transactions and fulfill orders.
• To send periodic emails and notifications.
• To respond to customer inquiries and support requests.

Data Sharing

We may share personal information with third parties for the following purposes:

• Service providers who help us operate our Service.
• Legal and regulatory authorities when required by law or to protect our rights.

User Rights

Users may have the following rights regarding their personal information:

• Right to access: Users can request access to their personal information.
• Right to rectification: Users can request to correct or update their personal information.
• Right to erasure: Users can request the deletion of their personal information.
• Right to object: Users can object to the processing of their personal information.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or alteration.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Policy Changes

We may update this Privacy Policy from time to time. We will notify users of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at tasty@delicieuxfusion.com.

Terms and Conditions

Please read these terms and conditions carefully before using the Delcieux Catering LLC website  (the “Service”) operated by Delcieux Catering LLC (“us,” “we,” or “our”).

Agreement to Terms

By accessing or using the Service, you agree to be bound by these terms and conditions. If you disagree with any part of the terms, then you may not access the Service.

Intellectual Property

The Service and its original content, features, and functionality are owned by Delcieux Catering LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

User Accounts

To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

Limitation of Liability

In no event shall Delcieux Catering LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law

These terms shall be governed and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions.

Changes

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these terms, please contact us at tasty@delicieuxfusion.com.